Contact Us +44 03330062294 +91 9542603950

Customer Service Management for the eCommerce Era

With the landscape of buying-selling products becoming increasingly digital, arises the need for digitally facing your customers and answering to their queries. Streamline your digital customer service management with Versatile Commerce.

Improve Loyalty

With a lot of options available online for every product, make your customer service management a key area to improve customer loyalty.

Improve Response Time

Use our advanced case management feature to assign customer queries to the right department or entity and improve your case resolution time

Get Organized

With multiple digital avenues available for your customers to share feedback, get organized by unifying all your feedback and support channels.


Why Versatile Customer Service Management?

Multichannel Support

Offer support through multiple channels like web, chat, social, email and phone. Receive queries and create tickets automatically

Read More

Customer Self-service

Create your own online help center to provide pre planned resolutions to common customer queries and problems

Read More

Chatbots

Leverage the power of AI and ML to offer chatbot based customer support for many commonly occuring situations

Read More

Email Automation

Use our email automation engine to send automated correspondence to your customers based on their interactions with your brand

Read More

Measure Customer Satisfaction

Create standard metrics to measure customer satisfaction and continously monitor your customer sentiment towards your brand

Read More

Financial Control

Versatile system allows you to keep tab on real time value of your products available at various points of your supply chain

Read More

We always stay engaged to ensure your success

While Versatile Commerce platform has been loaded with every feature you need to run your business, we are fully aware that you need help getting around the system.

  • Free onboarding and setup consultation
  • Additional customization and personalization services
  • 24x7 support
  • Self-help demos

Learn More
  • saaspik
  • saaspik

Try the Versatile plaform for Free

'Versatile' is as it comes. The platform is an output of our decade long experience in eCommerce software. Start exploring it now!

Learn More

Request A Call Back






    Please prove you are human by selecting the Tree.

    Testimonials

    What our client say about us

    saaspik

    I have been using Versatile application and the experience so far is very delightful. Versatile Application handles multi-channel inventory in a flexible way. We can list products on various channels with synced inventory & prices. The experience has been excellent, Versatile provides direct access to a support team for any issues. I cannot imagine running online e-commerce sites without it.

    Owner & Artisan Retail, Self-employed

    Extremely happy to use versatile application, syncing with the marketplace is fast. My major requirement was to upload listing info via a CSV file which is handled in efficient way. Balancing inventory when selling on multiple channels is all but impossible to do manually with any type of volume at all.

    Business Strategy Manager Consumer Electronics

    Versatile inventory management is extremely consistent. Their repricing is working great for us which improved overall profits. Technical support is added feature, they work closely and fix the issues in no time. If there is something that cannot be fixed immediately, they inform in advance. They are always working on updates and improvements to the system.

    ECOM MANAGER Apparel & Fashion

    saaspik

    Core features of Versatile Commerce

    Inventory Management for Multi-channel eCommerce selling

    Ensure accurate demand-planning and supply with a real-time picture of your inventories across multiple locations.. more info

    Multichannel Marketplace Management

    Manage your product listings across multiple channels and platforms, through our single integrated system..more info

    Content Management for eCommerce

    Manage the content in your product listings across multiple channels and platforms, through our single integrated system.. more info

    Analytics and Reporting for eCommerce

    Gain deep visibility into your business and understand the trends through analytics. Empower yourself with data-driven decision making.. more info

    Integrations: Countless Possibilities to Scale your business

    Integrate with multiple marketplaces, vendor systems, logistics & shipping carriers, seamlessly and scale your operations with no extra effort.. more info

    Order Management for Multi-channel eCommerce selling

    Efficiently track and fulfill sales orders with our integrated platform, built for multi channel order management.. more info

    eCommerce Customer Service Management

    Great customer service is the backbone of every great business. We help you reinvent your customer service for the eCommerce age.. more info

    AI powered Intelligent Pricing Management for eCommerce

    Data powered Intelligent Price Management program that automatically adjusts the selling price for your products.. more info

      Avail Free Trial